Revuloop offers three subscription tiers to meet different needs and budgets, from individual users to growing businesses.
Plan Comparison
FREE Plan ($0/month)
Perfect for getting started:
- 200 included AI tokens (one-time, 0 monthly)
- 1 team member
- Unlimited surveys
- 500 responses per survey, 150 monthly response limit
- Full per-question analytics (basic reports)
- CX Scorecard: NPS / CSAT / CES / sentiment, with 30-day trend history
- CSV data export
- Public links, QR codes, social sharing
- Email support (best-effort)
Not included in FREE:
- No closed-loop cases, real-time alerts, or CX dashboards
- No Smart Surveys beyond 1 active, no AI background analysis
- No API access or embed widget
- No custom branding
- No email distribution
STARTER Plan ($19/month)
For solo operators and small teams past the free tier:
- 1,000 AI tokens monthly + 500 included tokens
- Up to 2 team members
- Unlimited surveys, unlimited responses per survey, 1,000 monthly response limit
- CX Scorecard: NPS / CSAT / CES / sentiment, with 30-day trend history
- Smart Surveys with no cap on active conversations
- Survey comparison and response tagging
- Up to 5 native integrations
- Up to 25 AI-generated questions per survey
- Email support (48h response)
Not included in STARTER:
- No closed-loop cases, real-time alerts, or CX dashboards
- No API access or embed widget
- No custom branding
- No SSO
PRO Plan ($49/month or $539/year, 1 month free)
Great for small teams:
- 2,500 AI tokens monthly + 1,000 included tokens
- Up to 5 team members
- Unlimited surveys, 5,000 responses/month
- No survey duration limit
- AI Smart Surveys (adaptive conversations)
- Closed-loop CX case management, real-time CX alerts, and unlimited CX trend history
- Conditional logic, skip logic, and display logic
- Full analytics dashboard (100% question coverage)
- CSV, Excel, and PDF export
- Custom branding (logo, colors, remove Revuloop branding)
- Email invitations and website embed widget
- API access (300 requests/min)
- Webhook integrations
- Embed SDK (inline, popup, slider)
- MCP server for Claude, Cursor, Windsurf, and n8n
- Role-based access and team collaboration
- Priority support (24h response)
BUSINESS Plan ($149/month or $1,639/year, 1 month free)
Ideal for growing businesses:
- 7,500 AI tokens monthly + 2,000 included tokens
- Up to 25 team members
- Unlimited surveys, 25,000 responses/month
- All PRO features plus:
- Role-based & executive CX dashboards (rollup by department, segment, survey, region, product) + the CX Manager role
- Account-level CX rollup + health scores (at-risk worklist)
- Single sign-on (SSO) with your identity provider
- Department management and targeting
- Full branding customization (fonts, header images, custom CSS, custom domains, white-labeling)
- All export formats (CSV, Excel, PDF, JSON)
- Advanced analytics (segment analysis, statistical tests)
- Contact management (100,000 contacts, 100 lists/month)
- API access (1,000 requests/min) with advanced endpoints and bulk operations
- Phone support (4h response)
Need custom enterprise solutions? Contact support@revuloop.com to discuss tailored plans for large organizations with specific requirements.
What's Included in Each Plan
Customer Experience (CX)
- FREE: CX Scorecard (NPS/CSAT/CES/sentiment) with 30-day trend history
- STARTER: CX Scorecard with 30-day trend history
- PRO: + closed-loop case management, real-time alerts, and unlimited trend history
- BUSINESS: + role-based & executive dashboards and account-level CX with health scores
AI Features
- FREE: Basic AI survey generation (200 tokens)
- STARTER: AI survey generation and Smart Surveys (1,000 tokens/month)
- PRO: Full AI suite including Smart Surveys, AI analytics, persona testing
- BUSINESS: All PRO AI features with higher token allocation
Logic & Routing
- FREE: No conditional logic
- STARTER: No conditional logic
- PRO: Conditional logic, skip logic, display logic, calculated fields, piping, and question & option randomization
- BUSINESS: All PRO logic features
Team & Collaboration
- FREE: Single user
- STARTER: Up to 2 team members
- PRO: Team collaboration with 5 seats, role-based access, collaborative editing, comments & shared templates
- BUSINESS: 25 seats, plus approval workflows
Branding
- FREE: Revuloop branding (no customization)
- STARTER: Revuloop branding (no customization)
- PRO: Custom logo, colors, remove Revuloop branding (3 themes)
- BUSINESS: Full customization including fonts, header images, custom CSS, custom domains, white-labeling
Analytics
- FREE: Basic reports (20% question coverage, CSV export)
- STARTER: Survey comparison and response tagging, CSV export
- PRO: Advanced dashboard, real-time reporting, trend analysis, advanced response tracking (UTM & source attribution), and CSV, Excel, PDF & JSON export
- BUSINESS: Full analytics suite (all export formats including SPSS)
API & Integrations
- FREE: No API or embed access
- STARTER: No API or embed access (dashboard only)
- PRO: API access (300/min, 10K/day), embed widget, webhooks
- BUSINESS: API access (1,000/min, 100K/day), advanced endpoints, bulk operations
Support
- FREE: Email support (best-effort)
- STARTER: Email support (48h response)
- PRO: Priority email support (24h response)
- BUSINESS: Priority email + phone support (4h response)
Upgrading Your Plan
How to Upgrade
- Go to Account Settings
- Click "Upgrade Plan"
- Select your new plan
- Enter payment information
- Confirm upgrade
Billing Changes
- Upgrades are prorated
- New features available immediately
- Tokens are added to your account
- Billing cycle remains the same
Downgrading
- Changes take effect at next billing cycle
- Unused tokens remain available
- Some features may be limited
- Data is preserved