What you trade off
- Clarify with AI / Interaction AI is gated to Growth and Talent, not in Basic, Plus, or Business.
- Free plan caps at 10 responses/month.
- Per-seat pricing on Basic / Plus / Business adds up across cross-functional teams.
- No public MCP server for AI assistants like Claude or Cursor.
- Formless (the original conversational AI product) is separately priced from $59/mo, 250 AI conversations.