5 min read

How to Purchase Additional Tokens

Step-by-step guide to buying more tokens for AI features.

Need more tokens for AI features? Here's how to purchase additional tokens.

Available Token Packages

Starter Pack - $5

  • 500 tokens ($0.01 per token)
  • Perfect for occasional users
  • Great for trying AI features
  • Instant delivery
  • 2,000 tokens ($0.0075 per token)
  • Best value for regular users
  • 25% savings vs Starter Pack
  • Ideal for small businesses

Power Pack - $40

  • 6,000 tokens ($0.0067 per token)
  • Great for heavy users
  • 33% savings vs Starter Pack
  • Perfect for agencies

Enterprise Pack - $100

  • 20,000 tokens ($0.005 per token)
  • Maximum savings
  • 50% savings vs Starter Pack
  • Ideal for large organizations

How to Purchase Tokens

Method 1: From Settings → Billing

  1. Go to Settings in the sidebar
  2. Click "Billing"
  3. Select a token package
  4. Complete payment
  5. Tokens added instantly

Method 2: From Account Settings

  1. Go to Account Settings
  2. Navigate to Billing
  3. Click "Purchase Tokens"
  4. Choose your package
  5. Complete checkout

Method 3: When Tokens Run Low

  1. System prompts when balance is low
  2. Click "Purchase Tokens"
  3. Select package
  4. Pay and receive tokens immediately

Payment Process

Secure Checkout

  • Powered by Stripe
  • SSL encrypted
  • PCI compliant
  • International cards accepted

Payment Methods

  • Visa, Mastercard, American Express
  • Discover, JCB, Diners Club
  • 3D Secure authentication
  • Instant processing

Billing Information

  • Automatic invoice generation
  • Email receipts
  • Tax calculation
  • Billing history storage

After Purchase

Token Delivery

  • Tokens added immediately
  • Balance updated in real-time
  • Confirmation email sent
  • Ready to use right away

Receipt and Invoice

  • Automatic email receipt
  • Downloadable PDF invoice
  • Tax details included
  • Billing history updated

Managing Purchased Tokens

Token Priority

Tokens are used in this order:

  1. Purchased tokens (oldest first)
  2. Subscription tokens
  3. Bonus tokens

No Expiration

  • Purchased tokens never expire
  • Available across all plans
  • Carry over between billing periods
  • Remain after plan changes

Bulk Purchasing

Volume Discounts

  • Larger packages offer better rates
  • Enterprise packages available
  • Custom pricing for high volume
  • Dedicated account management

Custom Packages

For unique needs:

  • Minimum 2,000 tokens
  • Negotiated pricing
  • Flexible terms
  • Priority support

Contact support@revuloop.com for custom packages.

Refund Policy

Purchased Tokens

  • Refundable within 30 days
  • Unused tokens only
  • Full refund to original payment method
  • Processing time: 5-10 business days

Refund Process

  1. Email support@revuloop.com
  2. Include transaction ID
  3. Specify unused tokens
  4. Receive confirmation

Troubleshooting Purchases

Payment Failures

Common causes:

  • Insufficient funds
  • Expired card
  • Billing address mismatch
  • Bank restrictions

Solutions

  • Verify payment details
  • Contact your bank
  • Try different payment method
  • Contact our support team

Tokens Not Appearing

If tokens don't show after purchase:

  1. Refresh your browser
  2. Check email for confirmation
  3. Wait 5-10 minutes
  4. Contact support if needed

Tips for Smart Purchasing

Timing Your Purchases

  • Buy before you need them
  • Take advantage of promotions
  • Consider monthly usage patterns
  • Plan for seasonal needs

Choosing the Right Package

  • Estimate monthly AI usage
  • Consider your budget
  • Factor in savings from larger packages
  • Account for team usage

Monitoring Usage

  • Track daily token consumption
  • Set alerts for low balances
  • Review usage patterns monthly
  • Adjust purchasing accordingly

Enterprise Solutions

For organizations with high token needs:

  • Custom token allocations
  • Monthly invoicing
  • Volume discounts up to 50%
  • Dedicated support team
  • Flexible payment terms

Contact our enterprise team at support@revuloop.com

When you contact us about a purchase, include the transaction details and attach the relevant receipt so we can find it quickly.

Still need help?

Our support team typically responds within 24 hours