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Analytics API

Access AI-powered insights, sentiment analysis, and theme detection for your survey responses.

Overview

The Analytics API provides three tiers of survey insights, each suited for different use cases:

Static Analytics

Response counts, completion rates, and question-level statistics. No credits required.

AI Analytics

Theme detection, sentiment analysis, and executive summaries. Processed asynchronously via background jobs.

Smart Analytics

Session-level conversation tracking, quality scoring, and emotional journey analysis for smart surveys.

View all analytics endpoints and schemas in the API Reference

AI Analytics Workflow

AI analytics are generated asynchronously using a background job pipeline. The process works in four phases:

1

Trigger generation

Start a job via the API. You'll receive a job ID to track progress.

2

Chunk analysis

Responses are split into batches and analyzed in parallel for themes, sentiment, and patterns.

3

Synthesis

Chunk results are merged into a cohesive analysis with executive summary and recommendations.

4

Poll for results

Check job status until complete, then retrieve the full analysis.

Credit Usage

AI analytics generation consumes credits based on the number of responses analyzed:

ResponsesCredits
1-50 responses8 credits
51-100 responses10 credits
100+ responses8 + 2 per 50 responses

Additional credits are added for text-heavy questions (+1 per text question). Static analytics do not consume credits.