Scoring turns a survey into a quiz or assessment. You assign point values to answer options, and Revuloop totals each respondent's points, matches the result to an outcome you define, and shows a graded results screen at completion, complete with a score ring, a result title and description, and personalized per-answer feedback.
Availability: All plans. Scoring is free and uses no tokens.
What You Can Build With Scoring
Use Case: Knowledge Checks and Quizzes
Score training or certification questions and show a pass/fail result.
- Assign points to correct options (and 0 to incorrect ones)
- Define outcomes like "90-100%: Certified" and "0-89%: Review and retake"
- Add feedback per option so wrong answers explain the right one
Use Case: Lead Qualification and Fit Scoring
Score signals like company size, budget, and timeline to grade inbound leads.
- Higher-intent answers earn more points
- Outcomes like "Strong fit", "Nurture", and "Not a fit" segment respondents at completion
- Combine with skip logic to route high scorers to a booking question
Use Case: Self-Assessments and Health Checks
Let respondents measure themselves: a marketing-maturity audit, a security posture check, a wellness assessment.
- Each answer contributes to an overall percentage
- Outcome descriptions deliver tailored recommendations per score band
- Personalized feedback turns the results page into instant value for the respondent
Use Case: Personality and Style Assessments
Map answer choices to points and use score bands as result types (works best when results fall on a single spectrum).
How Scoring Works
Point Values
- Points live on answer options, not on questions. A question's value is derived from its options.
- Single-choice questions (single choice, dropdown): the selected option's points are awarded.
- Multi-select questions (checkbox): points from every selected option are summed.
- Points can be negative, which is useful for penalizing risky or incorrect answers.
- Options without a point value simply do not count toward scoring.
Totals and Percentage
At submission, Revuloop calculates:
- Total score: points earned across all scored questions
- Maximum possible score: the best achievable total for that respondent
- Percentage: total divided by maximum, from 0 to 100
Scoring Is Path-Aware With Skip Logic
If your survey branches, respondents on different paths see different questions. Revuloop only counts the questions each respondent could actually see, both in their total and in their maximum. Score outcomes match on the percentage, so a respondent who saw 5 scored questions is graded fairly against one who saw 10. You never need to design around branch lengths.
An unanswered question the respondent did see still counts toward the maximum (it scores 0), so skipping questions lowers the percentage, as a quiz should.
Setting Up Scoring
Step 1: Enable Scoring
- Open your survey in the builder
- Go to the Settings tab
- Find Scoring & Results and switch it on
Scoring setup is available in the manual builder (not for Smart Surveys, where the AI drives the conversation).
Step 2: Assign Points to Options
Once scoring is on, each answer option in choice-based questions shows two extra fields:
- Score: the point value for that option
- Feedback: optional text shown to the respondent on the results screen when they picked this option (e.g. "Correct: the SLA for urgent cases is 4 hours.")
Step 3: Define Score Outcomes
Outcomes are the result bands respondents land in. Each outcome has:
- Min Score (%) and Max Score (%): the percentage range, from 0 to 100
- Result Title: e.g. "Excellent", "Good", "Needs Improvement"
- Result Description: shown to the respondent under their score
Rules for outcome ranges:
- Ranges are percentages (0-100), not raw points
- Ranges must not overlap; the builder validates this when you save
- Cover the full 0-100 span so every respondent matches an outcome
Step 4: Preview
The builder's Preview tab computes scores live as you click through a test run, including the exact results screen respondents will see, without saving a response or using tokens. Test each branch path if you use skip logic.
What Respondents See
When a scored survey is submitted, the completion page shows:
- Score ring: the percentage, color-coded by band
- Points: total earned out of maximum possible
- Matched outcome: your result title and description for their band
- Personalized feedback: the feedback text from each option they selected
- Score breakdown: per-question points (shown when the survey has more than one scored question)
The results screen is tied to the individual response, so respondents can revisit it from the same completion link.
Scores in Your Analytics
- Overview: average, median, minimum, and maximum score across scored responses
- Response list: a Score column alongside each response
- Response detail: a total-score ring plus per-answer point chips and the feedback shown to that respondent
Current Limitations
- Scores are visible in the dashboard and to respondents, but are not yet included in CSV/Excel/PDF exports or webhook payloads
- Skip logic cannot branch on the score itself (scoring is calculated at submission); branch on the underlying answers instead
- Text, date, and file questions cannot carry points; only choice-based questions score
Troubleshooting
The score fields are not showing on my options
Make sure the Scoring & Results toggle in the Settings tab is on; point and feedback fields only appear once scoring is enabled.
A respondent's percentage looks wrong
If the survey branches, check which questions were on that respondent's path: off-path questions are excluded from both total and maximum. The response detail view shows the per-question breakdown.
My outcome ranges will not save
Ranges must be within 0-100 and must not overlap. If you originally designed ranges in raw points, convert them to percentages.